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Bourbon Steak
  • Total Reservation clicks on Open Table increased 76% year over year
  • One-third of all traffic to BOURBON Steak’s site was driven from paid traffic, and nearly 40% of OpenTable bookings came through paid traffic.
  • The website had nearly 42,000 unique views from May to September 2011, an 85% growth over the previous year.

MICROS eCommerce designed and implemented marketing for Michael Mina’s BOURBON Steak, a DC’s premier steakhouse in the Four Seasons Washington DC. Using an image-heavy design and simple, intuitive layout, MICROS eCommerce was able to dramatically increase both visitors and click-throughs, growing traffic by more than 85% from 2010 to 2011.

Bourbon Steak
Dorchester
  • Applied a “retail” model to hotel booking concepts, displaying price next to rich product marketing.
  • Development of a dual booking path, showing users a traditional “book now” or “seek and search” method.
  • Design and implementation of an intuitive user experience model.

MICROS eCommerce was contracted to design and implement a custom booking solution. Already users of the MICROS OPERA product, they were keen to “own” the booking process and stop paying transactional fees as well as develop a booking interface that reflected their specific requirements, as opposed to making their requirements conform to those of an off-the-shelf product. The stakeholders were particularly concerned about the ability to sell the rooms based on the amazing photography of their very impressive room products. To that end, MICROS eCommerce designed booking solution that met their unique user experience needs.

Dorchester
Park Central
  • Innovative design concepts with image-heavy design
  • Experiential website that highlights the property’s ideal location
  • Users have the ability to find attractions near the hotel with just a click, bringing the neighborhood to life.

Park Central NY is one of the largest hotels in Manhattan. Just steps from Central Park, the hotel’s location is the biggest selling point of the property. The client’s goals were to create “the best site ever.” They were looking for something cutting edge, pioneering, and the concept we derived was to create something similar to Google Street View. 

Park Central

We are an internationally respected digital marketing and e-commerce technology provider for the hospitality and retail industries. We deliver extraordinary services and innovative solutions for our clients, by providing an open and creative environment where smart, passionate employees thrive.

Thursday -- 5/16/13
blog

Capturing the attention of summer travelers on social media

The following post is from Meghan Veroneau, Marketing Coordinator. According to a recent TripAdvisor survey, 86% of people are planning a leisure trip this summer and 30% are planning trips for the upcoming Memorial Day weekend. Data shows that overall, summer travel is up 6% from 2012. Are you seeing the uptick in bookings this [...]

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Wednesday -- 5/8/13
blog

Tips for determining if you should join a new social media platform

The following post is from Meghan Veroneau, Marketing Coordinator. It seems that a new social platform launches every few weeks, and with each introduction, a flurry of blog posts and mentions about how these platforms will become “the next Facebook” or “the new Twitter.” But properties can’t simply adopt each platform as they launch – [...]

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“I love the MICROS eCommerce service. Their creativity and team work are best in class and they are smart and fun partners. I would recommend hiring them in a heartbeat.” Thomas Healy, Vice President of Asset Management, Strategic Hotels and Resorts
MICROS eCommerce Faces
  • X
    McLean's Fun Facts
    • Favorite place you’ve ever traveled

      I love traveling, it’s hard. It’s a toss up between Lake Como, the Swiss Alps, Cabo San Lucas and Las Vegas. Seriously. I can’t decide.
    • What do you love about your job

      I get to help shape the ever-changing face of the digital hospitality space by providing well-researched and cutting-edge content strategy and copywriting development to clients around the world.
    • Fun Fact nobody would guess about you

      I’m currently writing a romance novel.
    • Secret Talent

      I’m a lefty. That’s not secret, just awesome.
  • X
    Michael's fun facts
    • Craziest thing you've ever done

      My friends may agree the statute of limitations is not up regarding this instance, sorry.
    • Favorite place you’ve ever traveled

      OBX, I love the Outer Banks and their Off-Shore Fishing. It’s where if the world ended, it would take 3 days for you figure it out.
    • Fun Fact nobody would guess about you

      I considered becoming a Professional Golfer
    • Secret talent

      Manufacturing Custom Fishing Lures
  • X
    Vonnie's Fun Facts
    • Favorite Food

      My Mother's cooking
    • Fun fact nobody would guess about you

      I am the Queen of gag gifts
    • What do you love about your job

      The endless opportunity to be innovative and creative while producing a quality product for our clients.
    • Favorite Place in DC

      Lauriol Plaza
  • X
    Isel's Fun Facts
    • Hometown

      I left Lima, Peru at 8 and then grew up in a small town called Bogota, NJ…hard to choose just one hometown!
    • Craziest thing you've ever done

      Times Square for NYE during freezing cold snow…with my mom
    • Favorite place in DC

      Georgetown Waterfront
    • Secret Talent

      Ridiculously good at arts & crafts
  • X
    Sam's Fun Facts
    • Hometown

      Silver Spring, MD (was born in S. Korea and came to DC area at 7 yrs old)
    • Favorite Movie

      The Groundhog Day
    • Craziest thing you've ever done

      Being in Times Square during Y2K
    • What do you love about your job

      Being able to see your creativity live on the web.
  • X
    Ben's Fun Facts
    • Craziest thing you’ve ever done

      Dove off of a 65-foot cliff into a choppy ocean in Barbados. Keep in mind we had to clear a two and a half foot rock that was sticking out.
    • Favorite place in DC

      Eastern Market or the monuments at night
    • Farthest place you’ve ever traveled

      Beijing, China for my senior internship in college.
    • Fun fact nobody would guess about you

      I am obsessed with understanding how traffic and transportation work.
  • X
    Cornelius' Fun Facts
    • Hometown

      Baltimore, MD
    • Favorite Book

      The Tipping Point – Malcom Gladwell
    • What do you love about your job?

      The mental gratification of solving the daily puzzles that come with digital media.
    • Secret talent

      DJ’ing
  • X
    Meghan's Fun Facts
    • Favorite Food

      Kraft Mac & Cheese with broccoli and peppers
    • Favorite place in DC

      The Jefferson Memorial - even though it’s a little out of the way, I love going to read the quotes on the wall. Some of the quotes can still be applied to modern day, which amazes me.
    • Farthest place you've ever traveled

      I studied abroad in Sydney, Australia for 5 months
    • Fun Fact nobody would guess about you

      I have 65 first cousins ranging in age from 6 to 51 and I can name all of them – but I need a pencil & sheet of paper
  • X
    Alan's Fun Facts
    • Favorite Food

      Cioppino. Just had it for the first time in San Francisco this year and have been thinking of it since.
    • Craziest thing you’ve ever done

      An all-night drive from DC to deep Canada in a car we “borrowed” from a friend.
    • Favorite part of MICROS eCommerce

      Creative problem solving. At the heart of our job is that our clients are asking us how we can help their unique needs. Creating and thoughtful solutions that help their specific situation has never stopped being enjoyable for me.
    • Secret Talent

      Mixing the perfect combination of soy sauce and wasabi.
Trends
The fact is
  • Our newest vertical includes retail and restaurant solutions.
  • Our web designs work for single and branded hotels alike.
  • Our client services team works to ensure daily success.
  • We have offices in Singapore and London.
  • Our full-service marketing delivers strong ROI.
  • We bring innovative solutions to your business daily.