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MICROS eCommerce is currently seeking a Website Project Manager – a highly organized individual that can manage multiple interactive efforts in a fast-paced ever-changing environment. Experience managing small web development projects (with a concentration on managing creative) desired. 
RESPONSIBILITIES:  

• Manages and coordinates development and maintenance of client websites.
• Works directly with in-house and outsourced developers, third party vendors and designers to ensure time sensitive website development
• Meets and interacts daily with Account Managers to provide updates on client project requests and new web site build-outs.

QUALIFICATIONS: 

• 2-5 years related experience in an online agency or web development company.
• Demonstrated experience with websites, website design, and other online web applications
• Basic understanding of the technical aspects of web development and web technology:
• Solid understanding of HTML and CSS. Understanding of Photoshop, Flash and other development technologies
• Basic understanding of common banner ad and email creative formatsExperience with search engine optimization (SEO) is a plus
• Strong interpersonal skills.
• The ability to communicate with company clients in order to understand their needs and then to transform conversations to action as it relates to changes to the websites.
• Strong time-management and project management abilities including: 1) The ability to prioritize and multi-task successfully 2) Strong follow through skills and detail orientation 3) Management of timelines budgets 4) Knowledge of MS Project is a plus 
• Excellent writing and communication skills

We are an energetic and dynamic company with an aggressive, team-based approach to growth. If you think this atmosphere might be for you, we would like to meet you!

Click Here to Apply.

Are you interested in working with a wide range of the latest in technologies? Can you contribute to helping build products for the retail and hospitality industries that shape the future of technology solutions serving retailers, restaurants, hotels, stadiums, cruise ships and more? Would you find it challenging to redefine software solutions that are used by hundreds of thousands of people worldwide? We provide solutions used by company employees as well as by consumers. We are a disciplined and creative group developing the most innovative products in our industry and this is your chance to be a part of it!

Job Description

• Develops and designs new software products; maintains and supports existing software products; performs technical edits of documentation.
•  Maintains high quality standards while still developing software on schedule.
•  Assists testers and customer service with problem resolution and troubleshooting, as needed.
•  Provides expertise on specific technical areas.
•  Serves as individual contributor as well as team member.
• May assist peers and lower level associates in other Micros departments in understanding software concepts, tools and practices.
• Works under general direction - errors can cause substantial delay and expense.
• Competent to assist on most complex projects - subject to heavy workloads.
• Often works under the guidance of a higher-level software engineer or manager.
• Interacts internally/externally on an as needed basis to exchange information.
• Internal contacts include other Micros departments such as test and documentation up to the senior staff and management levels; external interfaces include vendors and subcontractors.
• Design direction, functional requirements, etc., are typically determined by lead or manager. 
   
   

Position Requirements

• Bachelor’s degree in technical discipline (ideally computer science or engineering), or equivalent experience. 1 year related software development experience.
• Experience reading and translating specifications and technical documents.
• Typically familiar with 1 to 3 relevant areas of expertise; skills required for particular tasks may include database design ASP.NET, C#, AJAX, Javascripts, Objective-C, Web Services (REST and SOAP) client-side and server-side web development, additional skills may include C++, "Visual Studio" Java, XML, Struts, JSP, J2EE, JMS, .NET, Eclipse, SQL, JBoss, Tomcat, OO Design development, testing and integration skills.
• Approaches tasks with analytical perspective; ability to meet multiple deadlines and adapt to changing priorities.

This full time position is located at either our Chevy Chase, Maryland or in our Naples, Florida office.

EOE/M/F/D/V.

Click Here to Apply.

As a result of continued growth and expansion, we are currently seeking an Art Director- a creative and innovative individual who possesses a passion for design in all aspects of life. Based on the project objectives and storyboards produced by the Information Architect, the Art Director is responsible for the development, execution, and maintenance of design concepts throughout all phases of a project. The AD produces creative deliverables, which may include the creative brief, competitor site analysis, user interface design, “look and feel,” branding characteristics/requirements and style guide.
Responsibilities

• Works closely with Lead Creative and Project Team to assess creative needs and make design recommendations based on project objectives.  Conceptualize, guide, and explain creative goals and their relationship to site design.
• Collaborates with User Experience, Project Management, Interface Development, Engineering, and QA to produce and manage creative documentation, concepts and assets.
• Develops concepts and/or implements the broader concepts established by the Creative Lead. Works on concepts through development, refinement of direction, and final adjustments, leading to full production of the project’s design.
• Coordinate the handoff of sliced/optimized/diagramed assets to Producers for HTML production.
• Develops visual design to support and accommodate user interface, information design, interactive design, current technology, and client requirements.
• Works with quality assurance staff to correct performance problems.
• Conscientious of budgetary, timeline, and workflow responsibilities.
• Works with Project/Sales team to estimate hours, timelines, budget and deliverables

Position Requirements

• Minimum 3 years of advertising, design, and/or Web site development experience.  BFA (or equivalent college degree specializing in design) or equivalent on the job experience.
• The Art Director has a key role in the visual design of a project. They are required to communicate and work closely with other key members of the projects in order to accomplish the goals of the project in a timely manner.
• Art Directors must have strong verbal communication skills, extensive knowledge of PhotoShop, Illustrator, and ImageReady. Candidates must also have experience with typography and identity and/or online design, information design, and interactive design. Flash, Director or other interactive software is a plus. 
• Must be an able to grasp a client’s brand and business, and be able to make intelligent choices regarding design imperatives and technical requirements.

Click Here to Apply.

MICROS eCommerce Services is currently seeking a Sales Executive to offer internet marketing solutions targeted to the hospitality and restaurant industries. The ideal candidate will be highly personable, intelligent, professional, enthusiastic and quota driven. This individual will be responsible for owning their sales pipeline activities (prospecting, nurturing and closing).
 
 We are an energetic and dynamic company with an aggressive, team-based approach to growth. If you think this atmosphere might be for you, we would like to meet you!

Duties and Responsibilities:

• Generate revenue by selling digital content and online services.
• Ability to understand client needs and demonstrate the impact & value/ROI of online content and services delivered via the Internet, Web, and mobile platforms.
• Demonstrate how products and services can positively impact organization’s operations via phone, email, web-ex, and onsite presentations and demonstrations.
• Identify opportunities to increase sales volume while ensuring service levels are met.
• Prepare proposals and contracts to meet customer needs and meet or exceed monthly and annual sales & revenue objectives.
• Prepare periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion.
• Attend company meetings, events and conferences to promote the product/services.
• May assist management in devising sales plans and strategies.
• Local and domestic travel is expected.
• Other duties may be assigned.

Qualifications:

• Bachelor’s Degree and a minimum of 2 years related experience or an equivalent combination of education and experience.
• Ability to learn technical aspects of the products.
• Solution Selling inclusive of Website, Digital Marketing, and/or Agency Services experience preferred.
• Must have reliable transportation, valid driver’s license and have the ability and desire to travel locally, with occasional out of town travel.
• Good written, verbal, communication and presentation skills.
• Restaurant and/or Hospitality industry experiences a plus.

This full time position is located in our Chevy Chase, MD office.  MICROS enjoys being an Equal Opportunity Employer m/f/d/v.

Click Here to Apply

MICROS eCommerce is currently looking for a Web Marketing Analyst – Search & Social. This individual would focus on organic strategies on behalf of clients including work in SEO, Social Media and Inbound Marketing.  The Analyst would be responsible for all forms of Search Engine Optimization including site accessibility, keyword research and strategy, inbound linking and the building of social signals.

 Job Description:

• Develop and implement successful content marketing campaigns focusing on client branding, acquisition of inbound links and increase of social signals through Digital PR and Social Media tactics.
• Responsible for identifying SEO opportunities and making recommendations on keyword selection through competitive research, industry data/trends, and key performance metrics of current campaigns.
• Provide monthly performance reports and recommendations including ROI analysis, detailed examination of marketing program statistics, and analysis of web traffic and behavior statistics.
• Client Support including, but not limited to, property visits, quarterly rollups/strategies, and support UK-based client management team.

Position Qualifications include:

• Bachelor´s degree in Marketing, Communications, or other relevant major required.
• 2+ years previous marketing/hospitality experience preferred.
• Proficiency in Microsoft Office, Outlook, and the Internet.
• Excellent written and oral communications skills.
• Outstanding interpersonal skills.
• Experience with online advertising, marketing, or web-based work a plus.

EOE/M/F/D/V.

Click Here to Apply.

MICROS eCommerce is currently seeking a Web Marketing Analyst to join our team. Excellent oral and written communication skills are absolutely essential.

Job Description:

• Research and execute Pay-Per-Click marketing campaigns.
• Develop strategic linking marketing campaigns to execute free and paid ad placements and gain maximum SEO placement for client.
• Provide monthly performance reports and recommendations including ROI analysis, detailed examination of marketing program statistics, and analysis of web traffic and behavior statistics.
• Client Support including, but not limited to, property visits, quarterly rollups/strategies, and support client management team.

Position Requirements include:

• Bachelor´s degree in Marketing, Communications, or other relevant major required.
• 1-2 years previous marketing/hospitality experience preferred.
• Proficiency in Microsoft Office, Outlook, and the Internet.
• Excellent written and oral communications skills.
• Outstanding interpersonal skills.
• Experience with online advertising, marketing, or web-based work a plus.

We are an energetic and dynamic company with an aggressive, team-based approach to growth. If you think this atmosphere might be for you, we would like to meet you!

EOE/M/F/D/V.

Click here to Apply

We are currently seeking a Client Services Manager – a highly personable, intelligent individual to own and grow key client relationships.  Communication skills are absolutely essential, as you will be interacting with clients and internal team members on a daily basis to provide strategic recommendations and develop online marketing campaigns.

 RESPONSIBILITIES:

• Develop and sustain strong relationships with client decision-makers, by maintaining steady, meaningful dialogue to assess client needs and satisfaction and foster retention
• Provide intelligent analysis and reporting of online web analytics through assembly and delivery of monthly reports.
• Maintain proactive management and consistent communication with clients; gather product feedback, customer needs, and overall improvement recommendations
• Collaborate with internal staff to create, manage and launch projects to maximize return on investment and ensure that all client needs are met

 QUALIFICATIONS:

• BA/BS degree in marketing, communications or a related field
• Minimum of three years interactive/online agency experience is preferred
• History of successful strategic customer account/client management and development
• Strong project management, problem solving, and organizational skills
• Excellent analytical skills and ability to translate analysis of complex data into meaningful information
• Experience creating and delivering presentations to key clientele
• Ability to adapt and work efficiently in a rapidly changing dynamic environment, willingness to be an active participant in a team environment, and ability to manage multiple simultaneous projects
• Ability to manage day-to-day responsibilities with minimal supervision
• Outstanding customer relationship skills, with ability to grow and retain accounts, build relationships, and quickly spot and communicate potential risks and issues

 MICROS eCommerce enjoys being an Equal Opportunity Employer m/f/d/v.

Click Here to Apply

We are currently seeking a Web Designer - a creative and innovative individual who possesses a passion for design in all aspects of life. An ideal candidate will have an exceptional portfolio, is someone who can work on multiple projects simultaneously, demonstrates attention to detail, time management skills, communicates effectively and has ability to work both as a team member and independently. 

Primary Responsibilities:

• Produce complete website designs, landing pages and email template for hospitality and destination clients
• Translate client and account management feedback into superior creative concepts
• Execute routine website maintenance
• Work closely with creative team to solve problems and create compelling design solutions

Successful Candidates Will Possess:

• Strong design and creative skills in website development
• Solid understanding of HTML, Flash and CSS
• Experience with Photoshop, Illustrator, Dreamweaver and Javascript is a plus
• Full knowledge of Adobe Suite
• Strong working knowledge of website usability
• Takes pride in doing great work and cares about the details
• Team player who always has the best interests of the clients in mind
• Strong problem-solving skills
• Ability to take direction from Creative Director and other internal teams
• Organized and highly motivated

Requirements:

• BA/BS degree in graphic arts or an equivalent combination of education and experience in a related field
• Minimum of 2 years interactive design experience

Click Here to Apply.

The role of this position is to design and develop market leading user interfaces.  This department’s objective is to offers unparalleled mobility to the hospitality and retail industries with a breadth of solutions designed for the consumers. 
The successful candidate must have drive, initiative, and commitment to customers.  Success in the role means understanding market requirements, considering how a customer would want to use a feature, designing the user experience, and then developing high performance web/command line interfaces.  This position is located at MICROS eCommerce office in Chevy Chase, MD and reports to the Development Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Works in a cross-functional team to develop websites and Internet applications.
• Performs various coding and programming tasks, such as design or development of web front-end, back-end Web-based applications, and Web/Internet services. 
• Stay abreast of latest user interface and interaction design trends
• May involve coding and integration of text, graphics, sound, and/or video.
• Contributes to the design and usability of websites and Web-based applications throughout conceptualization, development, and implementation process. 
• Performs heuristic reviews and tasks and work flow analyses.
• Assists in usability testing of all Web user interfaces.
• Develops user scenarios, task models and conceptual and formal Web site prototypes.
• Provides documentation to help maintain Web design and usability integrity.
• Other duties may be assigned.

QUALIFICATIONS:  
Bachelor’s Degree Computer Science, Computer Information Systems or other related degree and a minimum of 2 years related experience or an equivalent combination of education and experience.

• Deep knowledge of information architecture, interaction flow, user interface and visual design.
• A solid understanding of web design principles and best use of current web technologies and scalable dynamic interfaces.
• Proficient web development skills using XHTML, Javascript, DHTML/DOM and CSS.
• Strong knowledge of industry visual design tools including AJAX and Photoshop/Image Ready
• Familiarity with MVC framework and Object Oriented concepts or server side programming is a plus (preferably ASP.net).
• Experience with jQuery or similar library; debugging tools such as Firebug, IE Developer Toolbar or similar is preferred
• Experience with Flash/Flex (ActionScript 3.0, Flex 4), version control systems, and XSL is a plus.
• Strong knowledge of methodology, tools, standards and procedures.
• Excellent technical/analytical skills and/or strong programming and design skills.
• Strong organizational and problem solving abilities.
• Ability to express complex technical concepts effectively, both verbally and in writing.

PHYSICAL DEMANDS  
While performing the duties of this job, the employee is regularly required to sit and/or stand and may occasionally lift and/or move up to 10 pounds.

MICROS enjoys being an Equal Opportunity Employer m/f/d/v.

Click Here to Apply

MICROS eCommerce is dedicated to assisting the travel industry with exceeding their online marketing goals and specializes in hotel Internet marketing and destination Internet marketing. Serving an extensive portfolio of clients worldwide, MICROS eCommerce combines its industry knowledge and e-business expertise to help clients maximize the online channel. MICROS eCommerce offers multi-language websites, a vast network of internationally based digital media partners, email and pay-per-click marketing campaigns tailored to all international markets, custom social media solutions, and websites optimized for major search engines around the world.

As a result of continued growth and expansion, we are currently seeking a Website Project Traffic / Project Coordinator – a highly organized individual that can manage multiple interactive efforts in a fast-paced ever-changing environment. Experience managing small web development projects (with a concentration on managing creative) desired.

 RESPONSIBILITIES:

• Coordinate the development and maintenance of client websites, banner ads, and email templates
• Coordinate and manage for various projects, schedules and project requests from inception to the final product, prior to launch
• Manage and be accountable for project schedules and deliverables
• Assist in planning/scheduling upcoming projects
• Create and manage Project Management process documentation
• Track and measure progress on multiple ongoing tasks/projects and keep Project Managers abreast of project status
• Collaborate with Account Managers and Creative Teams on a daily basis to ensure success and timeliness of projects
• Coordinate directly with programmers and designers to ensure on time website development and maintenance updates
• Assist Project Managers to manage multiple accounts simultaneously, including requirements gathering and defining the scope of new projects.  Proactively communicate with internal account team and clients during the development of projects
• Develop and demonstrate a good understanding of the client’s business, their needs, expectations, and requirements
• Assist with production work, when necessary
• Assist Project Managers with special projects

QUALIFICATIONS:

Bachelor’s Degree and a minimum of 2 - 4 years related experience or an equivalent combination of education and experience.

• Basic knowledge of the web development process
• Must have a basic understanding of the following:
•     Web usability and information architecture
•     Flash and CSS and other development technologies
•     Basic banner ads and email template formats
•     Experience with Search Engine Optimization (SEO) is a plus 
• Experience or knowledge of managing projects that are focused but not exclusively on creative/user experience (information architecture, design, usability testing)
• A good understanding of HTML and web technologies
• Strong “problem solving” ability within a high-pressure environment, demonstrating proactive “solutions-oriented” behavior
• SUPERB Time-management and project management abilities including:
•     The ability to prioritize and multi-task successfully
•     The ability to follow through on projects to completion
•     Excellent writing and communication skills
•     Strong organization skills and attention to detail
•     Ability to work independently and with a team
• Ability to identify challenges and seek solutions
• Must demonstrate a willingness to learn, grow and contribute ideas to the team

Salary commensurate with experience.

We are an energetic and dynamic company with an aggressive, team-based approach to growth. If you think this atmosphere might be for you, we would like to meet you!

 MICROS eCommerce enjoys being an Equal Opportunity Employer m/f/d/v.

Click Here to Apply